Making IT Fit Like a Good Shoe. Or, 10 years later, and RampRate has a long way to go!
Sunday, July 4th, 2010
“Money is the opposite of the weather. Nobody talks about it, but everybody does something about it.”
- Rebecca Johnson
In 1996, I recognized a problem in the way IT services were bought and sold. The sales process wasn’t set up to solve a customer’s problems. Instead, it was set up to close a deal. Unfortunately for IT buyers, there really weren’t any better alternatives.

And the process wasn’t much better for the sellers either. Vendors were burdened with trying to provide excess requirements for the least cost, regardless of market value or actual need. In the middle, a massive amount of cash was being lost as the two tried to come together. Where did that cash go? Mostly into sales and marketing, which is ultimately about bringing two sides together to do a deal?
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Trust is a double-edged sword. If you trust in the right things and the right people, you can accomplish much more than you ever could alone. In falling for myths and liars, you fail not only yourself, but also all those who trusted you. Today’s subject is how our misplaced trust eats away at the crown jewels of American industry – putting IT services on the same complacent path that greatly contributed to the last mainstay of the country’s wealth — auto manufacturing. 






