IT Sourcing: Outsource/Insource Decisions
How Do I Decide on Insourcing or Outsourcing My IT Services?
RampRate’s IT Benchmarking / IT Sourcing Reviews and Cloud Readiness Assessment guide clients through evaluations and strategic decisions concerning insource vs. outsource scenarios. We compare your current services (either insourced or outsourced) to your peers and the prevailing market rates. Todays vision of the cloud muddy the decision making process, yet our SPY Index is the translation engine and risk assessment tool to evaluate todays newest cloud offerings.
RampRate is able to provide granular, tactical data to support our recommendations. Our proprietary SPY Index™ provides the real-world data that brings the outsource analysis to a greater level than the traditional advisory role; “what-if” scenarios are constructed with real-time market-based pricing, SLAs, and customer experience — both successes and failures.
Although most clients enter into a RampRate engagement leaning towards outsourcing, we are not shy about recommending an insourced option when our data says it is a better fit. If you have already made the strategic decision to outsource, RampRate’s IT Outsourcing Services will be able to provide you with the empirical data and sourcing expertise to guide you through this process.
In addition, many clients engage RampRate when their negotiations have come to a standstill, when closing an outsourcing contract, or when they encounter ongoing governance / relationship issues.
RampRate evaluates your IT sourcing and cloud options, including:
- Service levels
- Pricing
- Business / contract terms
- Governance structure
- Escalation procedures
- Termination language
- Resource allocation
Outputs include:
- A written analysis of your current IT services relationship
- An actionable IT Outsourcing roadmap
- Industry averages vs. your current costs
- Industry standards vs. your current SLA and business terms
- Suggestions for mending troubled IT service agreements
Request An IT Contracts Assessment
The Top-Line Benchmark will identify opportunities to improve your contractual positions with respect to service levels, costs, business terms, and risk mitigation.
The Top-Line Benchmark is a no-cost, confidential service performed by our analyst team.
If you have general exploratory questions or would like a consultation with one of our IT Sourcing experts, please contact us at 1-310-802-3702 or email info@ramprate.com.
